Waivers

All those creating in the makerspace must have a signed waiver. We have paper waivers in studio or sign your waiver when you register for your first workshop. 

Refunds and Cancellations

  • Class cancellation requests for any reason will receive studio credit toward another class session or open studio. Cash refunds cannot be issued for class cancellations.
  • Camp cancellations must be received 7 days prior to the start of camp in order for a full refund to be issued.  Requests for camp cancellation less than 7 days prior to the start of camp will receive a 50% refund up until the day before camp begins. Refunds cannot be issued once a camp has started if a child stops attending or decides not to attend.
  • The studio may cancel classes up to 5 days before the event if class minimums are not met. If this is the case, we will contact you and either move your fees to a credit or provide a refund. 
  • Sibling discounts apply only to children living in the same household, not friends. 
  • Class credits may be used toward future classes and camps.
  • Gift cards are non-refundable but may be transferred to another person.

Group Events and Parties

  • A deposit of at least $150 is due upon booking. Any remaining balance is due at the time of the event. 
  • We bill based on your expected attendance before the event. We do not provide refunds or reduced payments for people not in attendance. We will do our best to provide take-home materials as is appropriate. 
  • A waiver must be completed for each participant.
  • Kids ages 5 and up maybe dropped off. Parents must provide contact info and a signed waiver.

Refunds

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Need help?

Contact us at [email protected] for questions related to refunds and returns.